Frequently Asked Questions

AC and heater issues aren’t always complicated. Some basic troubleshooting tips can save you from unnecessary HVAC service appointments. Here are a few things you should check when before calling an HVAC professional:

• Check filters and replace them if necessary.
• Check supply and return vents for obstructions.
• Clear debris around the unit.
• Confirm that the thermostat is in the proper setting.
• Replace thermostat batteries if necessary.
• Make sure circuit breakers, disconnects, and switches are in the “ON” position.

If the tips above don’t help, it’s always a good idea to have an expert examine your unit and suggest the best course of action.

By knowing the most common furnace problems, you can take proactive measures to prevent them or minimize equipment damage. Typical furnace repair issues homeowners face include a furnace that:

• Keeps turning on and off
• Leaks water
• Blows cold air
• Emits a strong smell

Heat pumps and air conditioners have plenty of similarities and differences. Everyone’s situation differs, but you want to consider factors such as the cooling system’s cost, energy efficiency, the cost to operate, and life expectancy. Choosing the right HVAC system for your home is crucial for your comfort and budget. Our experts at JR Putman Heating & Air can help you find the best system for your home and lifestyle. We’ll guide you through the decision so you can enjoy a long-lasting system, fewer repairs, and avoid extra costs.

A freezing AC is a common, frustrating problem many homeowners face. The most common reasons AC unit’s freeze-up include:

• Lack of airflow
• Low refrigerant levels
• Dust blocking the coils

If you notice your AC blowing warm air and ice building near the outdoor unit, start by turning the thermostat off and leaving the fan on. That will turn off the compressor and start melting the ice. Next, call for AC repair right away.

Ductless mini-splits have three main parts: the outdoor condenser unit, the indoor unit, and refrigerant lines that connect the two parts. Common factors you need to consider if you’re thinking about getting a ductless system for your home include:

• Budget
• Unit size and power
• Installation requirements
• Energy efficiency