Reviews HVAC Service Reviews In Sacramento, California
What Our Clients Think
Reviews and Testimonials
At JR Putman Plumbing, Heating and Air, we pride ourselves on our unmatched customer service. We can tell you all day how great we are, but we thought it would mean more coming from our clients.
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“This is the first time that I've used any service provider that I found on Angie's List, and I'm glad to report that it was a very positive experience. Though it cost a lot, I needed a lot done. They replaced the entire heating and cooling system in my house with a Trane system which I chose with the help of their rep.
He came after the service call determined that my old system would need a lot of work — if it could be fixed at all. We spent a little over an hour going over all the alternatives and finally settled on a Premier Trane system. They handled the loan, permits and other paperwork and scheduled a day for the work. The three installers arrived exactly on time (a few days later) and set about removing the old and installing the new. I also got a deal on a new water heater which they installed at the same time.
In a little over eight hours, I had a completely new HVAC system, water heater with duct evaluation and taping, a new CO monitor and several smoke detectors installed as well. They took care of the disposal of the old units and other materials. The new Honeywell thermostat and controller works well, and the whole thing is quiet and efficient. I couldn't be happier. The company also loaned me two space heaters at no cost for about three nights so I wouldn't have to bear any more cold nights. I'll have a monthly modest payment for about seven years and a good parts-and-service guarantee, too. I would certainly recommend JR Putman to anyone.”
“Kyle Crates is beyond outstanding! He is the service technician that I have used twice and will be using again. He is very professional and personable. He has inspected my heating system and air conditioner and is able to explain everything to me. He even called the maker of the air conditioner to see if it was still under warranty for me.”
“Wow! Last year JR Putman Plumbing, Heating and Air worked with us when our furnace went out. Today, I checked my heating bill and I can't believe my eyes. Putman installed a furnace; our old one had died and it wasn't safe to repair. The new furnace and thermostat decreased our heating costs by about 44 percent. Each month, our bill kept getting lower, but today I had to double-check the figures. This is a great company. Courteous, efficient and I would recommend them to everyone. When you are in need of heating, cooling, etc., call JR Putman.”
“Excellent price and service.”
“I got a call from JR Putnam that it was time for someone to come out and check my AC system (they did the same thing six months ago to check the heater). Kyle came both times. He is extremely competent and explains everything to me. He tells me the status of each part and when it should be replaced.
I had one part that needed replacement (which I got at a discounted price since I belong to the biannual checks program). Kyle shows me everything and when he goes to the attic, he takes pictures on his phone. The price is very reasonable for the overall service and I feel I am getting excellent service and advice. I would recommend this company with no reservations.”
“The job went very well. The serviceman put down canvases to keep the floor from getting marks on it and was very professional and knew how to run the cleaning machine. He arrived early, but that was no problem. He removed the vents and cleaned each one before putting them back. I would definitely recommend this company to friends who need to have their vents cleaned.”
“It went well. They came out, did the job and were very professional. We had leaky ducts under the house and had their team seal them up.”
"This company is very quick to respond and sent people to my house to give me the quotation. The people are very friendly even if the deal cannot be done."
“This was a very impressive job! Your team was so positive. Everyone was working together and respectful — a well-oiled machine. Great leadership and camaraderie. Our new unit is installed beautifully — no detail missed. Wow. Thank you!"